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Sunday, September 12, 2004

Correspondence 

I wanted to touch base again, to let anyone know that may be interested, how my open letters were received. Lindt, sadly has not replied. I'll take that as a sign that they're in the process of developing a new way to package their chocolate bars. And they're willing to put in the time and research necessary to make the requested changes.

The annoyance, well, that problem's been solved and common courtesy rules the lands, yet again.

I think I can safely say that open letters result in successful correspondence.

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